Last updated: September 28th , 2023





  1. Acceptance and Changes to These Terms

A. Acceptance of Terms. These Terms apply to your use and access to our Software, including the Platform, Applications, the Bot Software, the Website, and our services. Upon accessing, communicating with, downloading, adding to messengers' groups or channels, registering at or using the Software (as applicable in each case) you agree to be legally bound by and to comply with these Terms, our, and all additional terms, policies, and agreements incorporated herein by reference and amended from time to time at our sole discretion.

B. Application of Third-Party Terms.

You hereby acknowledge and agree that when you use the Software any third-party terms or agreements may apply to your use.

For example, when you use our Mobile Applications, the terms and conditions of the respective mobile applications marketplaces (like App Store or Google Play) may additionally apply to your use.

  1. Definitions

a. “Account” means an account registered at the Platform; b. “Applications” means mobile or desktop device-based applications used to access the Platform; c. “Asset Properties” means the features, functions, characteristics, operation, use, and other properties of any crypto assets; d. “Attacks” means any attacks on the security, integrity, or operation of a crypto asset or its Underlying Technology; e. “Bot Software” means the automated bot software providing access to the Platform’s functionality without using the graphic user interface, but rather by communicating with the Platform through pre-defined commands; f. “Content” means collectively text, images, sounds, music, marks, logos, compilations (meaning the collection, arrangement, and assembly of information), charts, diagrams, graphs, market data, and other content that forms a part of the Software. g. “Platform” means the platform accessible via mobile or desktop device-based applications, the website, and/or through the interface of the automated bot software; h. “Software” means collectively the Platform, Applications, the Bot Software, and the Website. i. “Underlying Technology” means the software, networks, ledgers, protocols, systems, and other technology (including, if applicable, any distributed ledger (blockchains); j. “Website” means the website

  1. Account Registration and Requirements

A. Account Registration.

To use the Platform, Applications, Bot Software, and our services you must register and create an Account by providing your details, including your name, email address, social networks, and/or messenger identifiers (depending on the type of registration), and a password.

Each user may register only one Account on the Platform.

Due to the technical specifics of our Platform, we may require you to register several Accounts directly related to the social networks or messengers you use with connection to the Platform or Bot Software, provided that we shall have the right to merge all specific Accounts into one Account at our sole discretion at any time. You are not allowed to use an Account on behalf of a third party.

B. Eligibility.

The Software, our services, and their usage are intended solely for users who are 18 or older and who satisfy the criteria described in these Terms.

You represent and warrant that you:

(i) are of legal age to form a binding contract (at least 18 years old under the law of UAE);

(ii) have not previously been suspended or removed from using the Platform or Software, in general;

(iii) are not identified as an individual who is restricted or barred from conducting banking or financial transactions, in any jurisdiction or under any applicable laws;

(iv) are not placed on any list of suspicious persons banned from traveling or conducting business or financial transactions in any jurisdiction;

(v), have full power and authority to agree to these Terms.

C. User Identity Verification.

For identity verification and the detection of money laundering, terrorist financing, fraud, or any other financial crime we may request the necessary information and documents from you to verify your identity.

You hereby agree to provide us with the information we request and permit us to process and keep a record of such information.

You authorize us to make the inquiries, whether directly or through third parties, that we consider necessary to verify your identity and/or protect against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries.

The information we request may include certain personal information, including, but not limited to, your name, address, telephone number, e-mail address, date of birth, national identification number, government identification documents, and, if applicable, information regarding your bank account (such as the name of the bank, the account type and account number).

By providing us with the requested information, you confirm that such information is accurate and authentic.

You agree to keep us updated if any of the information you provided changes.

You authorize us to make inquiries, whether directly or through third parties, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries.

D. Prohibition to Open Multiple Accounts.

You are not allowed to open multiple Accounts (or multiple accounts for each social network or messenger).

E. Account Security.

You are responsible for creating a strong password and maintaining adequate security and control of the password and two-factor authentication option related to your Account, Any loss or compromise of your passwords and/or your personal information may result in unauthorized access to your Account by third parties and the loss or theft of any crypto assets stored or accessible through your Account. We assume no responsibility or liability for lost or misplaced passwords or personal information.

You should never allow remote access or share your computer screen with someone else when you are connected to your Account or while using the Software.

You should never provide access to your Account to any third party.

You are fully responsible for all activity that occurs under your Account.

We may, at our sole discretion, refuse to open an Account for you, or suspend or terminate any of your Accounts (including, but not limited to, duplicate accounts) for any reason.

F. Responsibility.

You are fully responsible for every action or transaction made under your Account, including, but not limited to, payment of all fees related to your use of our services and/or fees of decentralized protocols or liquidity providers.

We shall never be liable for any loss or damage due to the lack of security of your Account.

  1. Your Usage and License

A. License.

The Software, including any enhancements, derivatives, and improvements thereof, Applications, and the Bot Software are our sole property.

All the Content is the sole property of us and our affiliates. We hereby grant you a limited, revocable, non-exclusive, non-transferable license, subject to the terms and conditions of these Terms, to access and use the Software, and Applications, including downloading, installing, and using on your mobile phones, tablets, or other supported devices, and Content solely for purposes approved by us from time to time.

Any other use of the Software or Content is expressly prohibited and all other rights, title, and interest in the Software or Content is exclusively the property of us and our affiliates, licensors, and data providers. Nothing in these Terms shall grant you any of such property rights and/or ownership rights and shall not be considered as an assignment of such rights.

Other than access to our services by following the Terms, we do not in any way grant our users any license or other intellectual property rights.

You shall not (nor attempt to) copy, decompile, reverse engineer, disassemble, derive the source code of, modify, or create derivative works of the underlying platforms of the Software or any other part of the Content or in any other way manipulate the Software.

B. Prohibited Use. When using the Software and/or our services, you shall not:

i) violate any law, regulation, contract, intellectual property or other third-party right, or commit a tort while using the Software and our services.

ii) use the Software and our services in any manner to engage in fraud, money-laundering, or terrorist activities, or other activities that are illegal under applicable laws or regulations.

iii) introduce to the Software any malware, virus, worms, Trojan horses, logic bombs, or other harmful material.

iv) develop any third-party applications that interact with the Software, or any of its parts or functionalities, without our prior written consent, or unless otherwise agreed.

v) use the Software or our services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Software, or that could damage, disable, overburden, or impair the functioning of the Software in any manner.

vi) encourage or induce any third party to engage in any of the activities prohibited under these Terms.

C. Suspension and Termination.

We may suspend, restrict, or terminate your access to any portion of the Software, any of its functionalities, and/or any of our services, including suspension or termination of your Account, for any reason, with or without explanation, effective upon sending a notice to you.

We will provide you with the notice of our actions if it would be technically possible and/or if other is not set in these Terms, and unless a court order or other legal process prohibits us from providing you with such notice.

You acknowledge that our decision to take certain actions, including limiting access to the Software or our services may be based on confidential criteria that are essential to security protocols.

You agree that we are under no obligation to disclose the details of our security procedures to you.

D. Remaining Funds After Termination.

Once your Account or Kazawallet is terminated, we will withhold the fees and liabilities you owe to us from your balance.

You will have 2 business days to withdraw all remaining crypto assets or funds from your Account or Kazawallet.


  1. Kazawallet

A. Creation of Kazawallet.

When you create an account with the Platform, we automatically create a Kazawallet for you.

The full list of crypto assets supported by the Kazawallet you may find on the Platform.

B. Funds Remain Yours.

By using and making deposits to the Kazawallet you acknowledge and agree that title to any crypto assets stored in the Kazawallet shall at all times remain with you and shall not transfer to us.

You acknowledge and agree, that as the owner of crypto assets in the Kazawallet, you shall bear all risks of loss of such crypto-assets.

We shall have no liability for fluctuations in the value of crypto assets stored in your Kazawallet. None of the crypto-assets in your Kazawallet is the property of, or shall or may be loaned to, us. You shall control crypto assets stored in your Kazawallet.

C. Deposits, Withdrawals, Exchange and Staking

i. Before using the Services, You have to deposit units of Virtual Currency or Fiat Currency to Your Account by following the Deposit instructions on Your Account page.

Please carefully read the Deposit instructions.

Your Virtual Currency or Fiat Currency amount will show in Your Account as soon as we are satisfied that it comes from You. Ii. We may place a limit on how much Virtual Currency or Fiat Currency You can deposit or withdraw from Your Account at our sole discretion. Iii. To deposit Your Account, You have to transfer Virtual Currency or Fiat Currency according to the payment details indicated in Your Account through transaction networks or payment systems including, but not limited to BTC, ERC20(Ethereum), TRC20 (Tron), BEP20 (BSC), USD. Please note that third parties (electronic money institutions, payment service providers, banks, etc.) through whose networks the process of Account depositing Your accounts take place may request documents to verify the source of Virtual Currency or Fiat Currency.

We ask You to check such requirements with the relevant party in advance before making transactions to deposit Virtual Currency or Fiat Currency to the Account. Iv. Account deposit will be deemed to be completed when the corresponding amount of Virtual Currency or Fiat Currency is received to the respective User’s Account on the Platform. v. You can withdraw units of Virtual Currency or Fiat Currency at any time at Your sole discretion subject to Account transaction limits and temporary or permanent restrictions imposed in the course of an internal investigation or by law (e.g., court orders). You may receive a message sent to Your two-factor authentication method asking You to confirm or deny the Withdrawal operation.

In such a case if You deny or do not confirm the Withdrawal, the Virtual Currency or Fiat Currency will remain in Your Account. Any confirmed Withdrawal is irrevocable and, therefore, cannot be reversed. Vi. You can withdraw Your units of Virtual Currency or Fiat Currency in any amount, provided there are enough Virtual Currency units to support Your current and pending orders to exchange Virtual Currencies, including Fees.

However, the Company is entitled to set and vary maximum and minimum limits for deposits and withdrawals of Virtual Currency or Fiat Currency at its own discretion.

The Company shall not be liable for any preliminary notifications to the Users as regards such changes. Vii. You may not be able to withdraw Virtual Currency or Fiat Currency from Your Account if it would leave insufficient funds in Your Account to pay for any unsettled transactions and/or applicable fees or charges. Viii. We will process a valid and complete withdrawal request as soon as possible.

Our processing may be delayed or declined if required under Applicable Law, including if we have an AML concern.

We may, or may not be able to, disclose to You the reasons for such delay or rejection. Please note that once Your withdrawal request has been processed it might take a few days for Your payment processor to update the balance in Your account, depending on Your payment processor's policy and procedures. Ix. The Company shall not be liable for the transfer of Your units of Virtual Currency or Fiat Currency to other wallets or accounts.

You are solely liable for the accuracy of the information, required for carrying out a Withdrawal (i.e., addresses, tags, and any other required credentials). The Company strongly advises You to always double-check the accuracy of the information provided for Withdrawal purposes. x. We may ask for documentation to verify the source of Virtual Currency or Fiat Currency in case of suspicious transactions, or transactions equivalent to 15000 USD or more.

Where we do this, we will hold Virtual Currency or Fiat Currency transfer requests until appropriate documentation has been provided and deemed acceptable. Xi. Transfer of Virtual Currency or Fiat Currency during the Account depositing, as well as while executing transactions between You and the Platform might be carried out by third parties (electronic money institutions, payment service providers, banks, etc.).

The Company shall not bear any liability for the actions of such third parties.

You shall be responsible for paying commissions and Service Fees related to the transfer of Virtual Currency or Fiat Currency, and You shall also assume any risks associated with submitting incorrect payment details. Xii. You can exchange Your Virtual Assets or Fiat Currencies up to the amount available in Your Account.

The exchange takes place at the exchange rate displayed by the Platform.

By making an exchange, You agree unconditionally and irrevocably to the terms and exchange rate. Xiii. You agree that transactions for the exchange of Virtual Assets and Fiat Currencies among themselves in any order are not subject to cancellation. Xiv. The Company reserves the right but not an obligation at the User’s request to recover in certain situations incorrectly sent by the User to its Account Virtual Currency Deposit.

  1. Fees 5.1. The Platform operates on an automatically Fee-charging basis for the Services and does not issue any invoices. 5.2. The Company may change the Fee structure at any time (including adding new fees for new Services) and reserves the right to do so in its sole discretion. The Company will notify You about any changes in Fee structure. This can be done by posting a notification on the Platform or sending You an e-mail (if appropriate). 5.3. Fees are paid in a Virtual Currency or Fiat Currency that corresponds to the respective Service. 5.4. Fees shall be paid at the time of the completion of each transaction. 5.5. The current Fee structure is an integral part of these Terms.
  2. Settlements, Cancellations, and Refunds 6.1. When depositing, withdrawing, or exchanging units of Virtual Currencies for another Virtual Currency/fiat money respective assets shall be debited and credited to Your Account. 6.2. Once Your order to exchange Virtual Currency has been completed, it cannot be canceled. Exchanges are final and there are no refunds for them. 6.3. The order to exchange Virtual Currency can be canceled in the event of a technical fault of the Platform.
  3. Disclaimers and Limitations of Liability 7.1. For the non-performance or improper performance of their obligations under these Terms, the Company and You shall be liable in accordance with these Terms and the Applicable Law, unless otherwise provided hereby. 7.2. The Platform, Content, and Services are provided without any guarantees, conditions, or warranties as to their accuracy, quality, and fit for a particular purpose or need. The Company does not guarantee that the Platform and Services are error-free, reliable, or will operate without interruption. 7.3. The Platform is provided to You on an “AS-IS” basis. 7.4. The Company does not guarantee that any order to exchange Currency will be accepted, executed, or recorded. 7.5. The Company shall not be liable for the use or inability to use the platform and Services. 7.6. In no event shall the Company, its officers, directors, employees, agents, third-party service providers be liable to You or any other person or entity for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever, including any that may result from

(i) the accuracy, completeness, or content of the Platform,

(ii) the accuracy, completeness, or content of any websites linked (through hyperlinks, banner advertising or otherwise) to the Platform,

(iii) the Services found at the Platform or any websites linked (through hyperlinks, banner advertising or otherwise) to this Platform,

(iv) personal injury or property damage of any nature whatsoever,

(v) third-party conduct of any nature whatsoever,

(vi) any unauthorized access to or use of Company’s servers and/or any and all content, personal information, blockchain information or other information and data stored therein,

(vii) any interruption or cessation of Services to or from the Platform or any websites linked (through hyperlinks, banner advertising or otherwise) to this site,

(viii) any viruses, worms, bugs, trojan horses, or the like, which may be transmitted to or from this site or any websites linked (through hyperlinks, banner advertising or otherwise) to this Platform,

(ix) any loss or damage of any kind incurred as a result of Your use of the Platform or the Services found at the Platform, whether based on warranty, contract, tort, or any other legal or equitable theory, and whether or not the company is advised of the possibility of such damages,

(x) losing access and/or unauthorized access to Your Account,

(xi) any errors or malfunctions caused by or otherwise related to any wallets used to deposit and withdraw Virtual Currencies,

(xii) malfunctions, breakdowns and abandonment of blockchain protocols,

(xiii) changes in regulatory approaches or legal actions taken regarding the blockchain technology and Virtual Currency,

(xiv) taxation and/or changes in tax system regarding Virtual Currencies,

(xv) advancements in cryptography, any technical advancements that may present risks to blockchain protocols,

(xvi) unfavorable fluctuations of Virtual Currencies,

(xvii) errors in the provision of Services;

(xviii) other risks associated with purchasing, holding, and Virtual Currencies, and using the Platform and Services.

7.7. The Company shall not be liable for any events that may include but are not limited to civil, criminal, and administrative actions that may arise from You using blockchain and Virtual Currency if such use is forbidden or otherwise limited in Your country.

7.8. The Company, its officers, directors, employees, and agents do not provide investment advice, financial advice, trading advice, or any other sort of advice.

7.9. To the extent permitted by Applicable Law, You agree to defend, indemnify, and hold harmless the Company from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from

(i) Your use of and access to the Platform and Services;

(ii) Your violation of any term of these Terms; or,

(iii) Your violation of the Applicable Law, including any law, rule, or regulation, or the rights of any third party.

7.10. In case of any circumstances of insuperable force (i.e. events of extraordinary or insuperable nature) that have occurred and remain in effect beyond Your and the Company’s (the “Parties’”) control and that a Party could neither foresee nor prevent for objective reasons if these circumstances prevent a Party from proper fulfillment of its obligations hereunder, the term for fulfillment of such obligations hereunder shall be extended for the period of the effect of such circumstances of insuperable force.

The circumstances of insuperable force shall include wars and other military operations, earthquakes, floods, and other natural disasters, adoption of laws and regulations by state and local authorities, failure of power supply or communication system or other similar circumstances that prevent the Parties from the proper fulfillment of their obligations hereunder.

7.11. If any provision of this Terms is, for any reason, held to be invalid or unenforceable, the other provisions of this Terms will be unimpaired, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.

  1. Announcements

8.1. The Company may from time to time post official announcements, news, notices, etc(the “Announcements”) on the Platform.

In no event shall the Company be liable for any losses arising from You neglecting or ignoring the Announcements.

  1. Applicable Law and Dispute Resolution

9.1. These Terms are governed by the laws of the UAE.

9.2. You and the Company shall endeavor to resolve through negotiations all disagreements that may arise between You and the Company during the validity term hereof.

9.3. If the parties fail to reach an agreement on the dispute within 30 (thirty) calendar days, the dispute shall be submitted to the competent court under the Applicable Law.

  1. Final Provisions 10.1. These Terms shall remain in force until terminated by the Company.The Company may terminate these Terms at any time at its own discretion without explaining the reasons for this decision. 10.2. If any questions have not been regulated by these Terms, they shall be regulated under the Applicable Law. 10.3. These Terms are a legally binding agreement and together with its other integral parts constitute an entire agreement between You and the Company. 10.4. In the event the Platform is available in multiple languages; the English version of the Terms shall prevail. 10.5. All provisions of these Terms applicable to the Platform shall apply to others means of providing Services, including the App, unless specifically stated otherwise. 19.6. Should You have any comments, questions, or complaints, please contact us at OUR HELP CENTER
  2. Risk Warning Risk of Extreme Volatility Virtual Currencies have traditionally been incredibly volatile assets.

The trading of Virtual Currencies involves significant risk.

Prices can and do fluctuate on any given day.

Such price fluctuations may increase or decrease the value of Your assets at any given moment.

Any Currency - virtual or not - may be subject to large swings in value and may even become worthless.

There is an inherent risk that losses will occur as a result of buying, selling, or trading anything on a market.

The trading of Virtual Currencies is often susceptible to irrational (or rational) bubbles or loss of confidence, which could collapse demand relative to supply.

For example, confidence might collapse in Virtual Currencies because of unexpected changes imposed by software developers or others, a government crackdown, the creation of superior competing alternative currencies, or a deflationary or inflationary spiral.

Confidence might also collapse because of technical problems: if the anonymity of the system is compromised, if money is lost or stolen, or if hackers or governments are able to prevent any transactions from settling.

Risk of Uninsured Losses unlike bank accounts or accounts at some other financial institutions, Virtual Currencies are uninsured unless You specifically obtain private insurance to insure them.

Thus, in the event of loss or loss of utility value, there is no public insurer or private insurance to offer recourse to You. There is no central bank that can issue more Currency or take corrective measures to protect the value of Virtual Currencies in case of a crisis.

Risk of Weaknesses or Exploitable Breakthroughs in the Field of Cryptography

Advances in cryptography, or technical advances such as the development of quantum computers, could present risks to Virtual Currencies which could result in the theft or loss of Your assets.

You acknowledge that You are solely responsible for determining the nature, potential value, suitability, and appropriateness of these risks for You, and that Company does not give advice or recommendations. Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange and value of Cryptocurrencies.

As the price and liquidity of digital assets have been subject to large fluctuations in the past and may be subject to large fluctuations in the future, You acknowledge also that digital asset transactions may be subject to high risks and may cause the loss of Your assets.